Why Is the Insurance Adjuster Ignoring My Workers Comp Claim?

Filing a workers’ compensation claim and receiving benefits is often frustrating and complex, especially if an insurance adjuster seems to be ignoring your claim.

5 Reasons Why an Insurance Adjuster Might Be Ignoring You

They’re Hoping You’ll Go Away

Sadly, some insurance companies adopt a strategy of delay when it comes to paying claims. They know that the longer they take to process a claim, the more likely it is that you will give up and go away. If your insurance adjuster ignores your claim, they may be hoping you’ll get tired of waiting and go away.

They’re Not Sure How to Handle Your Claim

In some cases, an insurance adjuster may hesitate to reach out because they’re unsure how to handle the claim. This is especially true if you have a complicated medical history or your injury is not straightforward. The adjuster may be waiting for guidance from their supervisor on how to proceed.

They’re Waiting for More Information

Another possibility is that the insurance adjuster is simply waiting for more information before they can decide on your claim. For example, they may be waiting for your medical records or a report from an independent medical examiner. If this is the case, the best thing you can do is be patient and, with the assistance of your workers’ comp attorney, provide any requested information as quickly as possible.

They’re Trying to Lowball You

In some cases, insurance adjusters may be trying to lowball you by offering you a settlement that is much lower than what your claim is actually worth. If you’re being offered an unreasonably low settlement and are not currently working with an attorney, we highly recommend you speak with one before accepting a settlement.

They’re Not Taking Your Claim Seriously

Unfortunately, some adjusters simply don’t take workers’ compensation claims seriously. They may view you as a “faker” or “liar” and decide to ignore your claim altogether or work to minimize it to avoid having to pay out as much money.

Missouri Workers Comp Attorney

At the Law Office of James. M. Hoffman, we understand how frustrating it can be to deal with an uncooperative insurance adjuster. Our Missouri workers comp attorney has over 30 years of experience and understands how to navigate the often complex workers’ compensation system.

If you have been injured on the job, don’t go up again the insurance company alone. We can evaluate your claim for free, help you understand your rights and options, and communicate with the insurance adjusters on your behalf to ensure you receive the full benefits you deserve.